Contact EyeSwoon Support for assistance with an order or question about our marketplace

EyeSwoon

If your order arrives incorrect in any way, please contact us within 7 days of receipt via our <a class="fr-strong" href="https://eyeswoon.gorgias.help/en-US/contact">Contact Form</a>. We&apos;ll be happy to source a replacement or process a refund.<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0; If you purchased Route protection, we recommend initiating a claim with them first <a class="fr-strong" href="https://claims.route.com/">here</a>.&#xA0;

If your order arrives incorrect in any way, please contact us within 7 days of receipt via our Contact Form. We'll be happy to source a replacement or process a refund. If you purchased Route protection, we recommend initiating a claim with them firs

What if something is missing or incorrect in my order?

RETURNS

How do I update the address on my order?

May I add an item to my order?

How do I cancel my order?

How do I check the status of my order?

What is Route?

Do you offer trade discounts?

ORDERS

When will my order ship?

How will I receive my items?

What countries do you ship to?

I purchased Route protection, how do I file a claim?

SHIPPING

What is your return policy?

Can I exchange my order?

Can I shop EyeSwoon in person?

Why the extended lead times?

PRODUCT INFORMATION

How do I purchase from the Athena Calderone for Crate&Barrel Collection?

How do I partner with EyeSwoon?

PARTNERSHIPS

Do you sell gift cards?

GIFT CARDS

What if something is missing or incorrect in my order?Updated a year ago