We accept returns on select items, in their original packaging and condition, within 7 days of receipt. To determine return eligibility, please review the product listing. Please note, all made-to-order pieces are final sale and non-refundable. Custo
If your order arrives incorrect in any way, please contact us within 7 days of receipt via our Contact Form. We'll be happy to source a replacement or process a refund. If you purchased Route protection, we recommend initiating a claim with them firs
If you receive an item that's defective, damaged, or incorrect, we'd be happy to source a replacement or process a refund. Otherwise, we're unable to offer an exchange. If your item is returnable, you may return it and place a new order for the produ
Should you need to use your Route protection and initiate a claim, begin by visiting their claims center here. Please have your Route Protection number or EyeSwoon order number available. Both numbers may be found in your Route confirmation email wit